If you’ve found yourself here then you want to know more about me or wonder if I can design/create or improve/streamline a process for you.
Process engineering, and problem solving, is as much an art as anything else. It requires creativity as well as hard skills, knowledge and experience. It requires thinking outside the box and taking risks – sometimes the process or solution fails and then you have to determine why in order to find the real solution.
Process engineering is not only about detailing the process as it currently exists or will exist but about solving problems. An idea for a product or an ad hoc process for that product is hardly in a state to be called a production process that can be launched and scaled. Typically the process is highly manual with far too many moving parts and chances for human error to negatively impact quality, metrics, profit and ultimately whether a product is viable or successful. A good part of process engineering is the ability to detect and solve problems, and to think outside the box.
In evaluating whether a product will be able to move from conception or an ad hoc process to a product that can actually move to production you find that the final step is not possible. In some cases this is because the development of required tools exceeds the potential profit from the product. Sometimes making changes to the product will provide the essence of that product, greatly reduce development costs and allow for a process that can be put into production.
Process design or creation can meaning working with the product architect and/or the development team along with other stakeholders at or near the beginning of a product idea. It can also mean working later in the development cycle when there is at least some ad hoc or hacked together development process and what exists and develop a functional process that can be put into production.
In process improvement or streamlining the entire process is dissected and examined for ways to improve it. Improvements can be better work flow, increased metrics, reduced costs or a combination. Reduced costs could entail scaling production to lower cost production facilities. A better work flow often allows the scaling of production to lower cost production facilities but can come with increased development costs for improved tools.
The chances are good that I can help you improve or create your process. My career in process creation / improvement and problem solving has spanned three industries – manufacturing, IT and GIS / Mapping / Location services.